case-study-detail

Type

Professional Services

Industry

Petrochemicals

Services

AV Solutions

Technologies

Webex Room 70 Panorama

Roadblocks:

  • Video conferencing unit (TX9000) nearing end-of-life.
  • Current solution was unsuitable for monitoring complex projects.
  • R&D centre didn’t have a reliable collaboration solution to communicate with global teams.

Customer Needs:

  • Hassle-free video conferencing migration that doesn’t disrupt the on-going high-priority global project.
  • Secured meetings to prevent leakage of highly confidential conversations and data.

Smart Solutions:

  • Conferencing with panoramic video, speaker-tracking, ease of joining and secure connectivity.
  • 8K OLED displays, recordings, transcripts, and high-quality remote conferencing capabilities.

Breakthroughs:

  • Crystal-clear video conferencing experience for a dispersed team during the COVID pandemic.
  • Increased meeting focus through by eliminating note-taking through automatic transcripts.

Insights:

  • Implementation was first state-of-the-art AV installation globally for the customer.
  • Meticulous planning from surveying to execution was key to migrating video calling services within a tight deadline.