Building an Efficient Workforce: The Impact of Training Programs

What the employees experienced about the STI Training Sessions?

The fierce and agile Head of Operations, Shilpa M highlighted that, "the session was superb, and I genuinely enjoyed each moment of it. The content was extremely informative and incredibly useful, the material was interesting, and the discussions were truly inspiring. I particularly enjoyed the visual illustrations, which made the content easily understandable. I have attended several trainings before, but I cannot recall any of them having such a great impact.”

Through the Sales lens, the viewpoint from one of the talented and intelligent BDE's, Prabhu Jaya Kumar illustrates that – “It was a valuable session & an eye-opening event that was organised. The training program had great emphasis on the soft skills development of all the participants. I felt the effect of enhanced training under professional supervision. The participants were encouraged with a spirit of involvement, keen understanding, and fair play. I experienced the intellectual and NLP environment through group activities that inculcate a strong sense of perseverance. As a whole, the training program had a lot of takeaways & one of them that I will carry for days to come will be, if the process is followed right, the result is always fruitful.”

“Initially we introduced ourselves to our trainer and he started his teaching practices by explaining how to address ourselves in a polite and patient manner.", says Narayan T.M., an office assistant that has been a part of the STI family for a glorious 29 years. “During the session, I learnt about the new processes on how to carry out my work skillfully and passionately. I'm so happy with the takeaways that I hope the training is planned every year for personal development. The training was not only about behaviour in a professional setting but also targeting our personal life. This session helped us realize that we are the showstoppers, the final and ultimate level of interaction with customers. We interact with the customers face-to-face and in real-time, so our behaviour and our interpersonal skills matter a great deal. The statement made by the trainer made me realise the important role I played by adding substantial value to the company.”

What makes training programs essential for both – employer and employees ?

Today, more than ever, the need for soft-skills training has become as crucial as interpersonal communication, interactive skills and behavioral efficacy form the backbone of any meeting with clients/customers, extending a business proposition, acquiring new accounts etc. "Soft skill training sessions are more and more coveted, with many organisations giving them the credit they deserve", says the brilliant and perceptive Shilpa US, Sr. HR Executive. "Training provides a confident, satisfied workforce that will sustain in the organisation. It is an eye-opening session with a lot of field examples that are adaptable in professional and personal life.”

These sessions help employees in getting a purpose-driven capability to communicate effectively with co-workers, employers, clients and customers, friends, family members etc. Along with that, the training sessions also enhance an employee's skills/knowledge in communication, problem-solving, critical thinking, self-motivation, leadership, discipline, conflict resolution, teamwork, creativity and time management. Which in turn reflects in the productive contribution of each employee, which also translates into the efficient running of the organisation.

Conclusion

Training programs play a vital role in building a stronger workforce. The experiences shared by participants from STI illustrate the transformative power of such initiatives. Through continuous training and development, companies can empower their workforce and pave the way for success in an ever-evolving world.